Contact us
How to reach us
By email: contact@smaaks.com — the fastest way for order tracking or a specific request (include your order number if you have one).
Response time: we reply to emails within 24 working hours on average.
Why contact us?
- Order tracking: status, timing, tracking number.
- Return or exchange: you have 30 days after receipt; state your order number and the reason.
- Product question: size, material — before or after purchase.
- Problem with an item received: defect, wrong item, damage in transit.
Who we are
- Company
- IP SERVICES ET CATERING (trade name « Smaaks »)
- Registered office
- 14 Rue Pajol, 75018 Paris, France
- Registration
- SIRET 92885333200015 — SIREN 928 853 332
- VAT number
- FR74928853332
- contact@smaaks.com
- Hosting
- Vercel Inc., 340 S Lemon Ave #4133, Walnut, CA 91789, United States